Services Provided by Palmetto Insurance
As an independent agency, we offer a full line of personal and commercial insurance products
ranging from Homeowners, Mobile/Manufactured Homes, Autos, Boats, Motorcycles, ATV's,
Life, Health, Marine, Business owners insurance, and many other specialty lines.
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The Trusted Choice Pledge
Trusted Choice® agencies are insurance and financial services firms whose access to multiple
companies and commitment to quality service enable us to offer our clients competitive
pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as
a person, not a policy. This commitment means we shall:
• Work with you to identify the insurance and financial services that are right for you,
your family or your business and use our access to multiple companies to deliver thoseproducts.
• Guide you through the claims process for a prompt and fair resolution of your claim.
• Help you solve problems related to your coverage or account.
• Explain the coverages and options available to you through our agency, at your request.
• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
• Provide 24/7 services for our customers, offering any or all of the following: emergency phone
numbers, Internet account access, e-mail and call center services.
• Use our experience and multiple company relationships to customize your coverage as needed.
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
• Treat you with respect and courtesy.
• Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our
commitment, so we may take corrective action.
An Independent Insurance Agents & Brokers of South Carolina
* Is a licensed professional with strong customer and community ties.
* Gives you excellent service and competitive prices because your agent can access the insurance coverage from more
than one company.
* Unlike other agents, is not beholden to any one company. Thus, you don not need to change agencies as your
insurance and service needs change.
* Assists you when you have a claim.
* Is your consultant, working with you as you determine your needs.
* Offers you a choice of insurance plans and programs.
* Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service.
* Offers one-stop shopping for a full range of insurance products - home, renters, auto, business, life and health.
* Can periodically review your coverage to keep up with your changing insurance needs.
* Treats you like a person, not just another number.
* Customer satisfaction is the key to an independent agent's livelihood. Therefore, serving you is your independent agent's
Motorcycle Health Life Homeowners Watercraft Mobile Home Commercial
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